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Now showing 1 - 6 of 6

Recent Submissions

Staff Retention Strategies and Labour Turn Over in Lira Diocesan Development Cluster
(Lira University, 2024) Okori, Boniface Acuma; Ogwang, John
ABSTRACT The purpose of this study was to examine the effect of staff retention strategies on labour turnover in Lira Diocesan Development Cluster. The study specifically looked at the effect of salary advance, staff professional development and timely pay as staff retention strategies on labour turnover in the development cluster of Lira Diocese. A total of 189 respondents sampled to participate in the study were chosen using simple random sampling and census sampling techniques. Primary data was collected from respondents using a 5-Likert type scale questionnaire. Demographic data was analysed using descriptive statistics while the effect of staff retention strategies on labor turnover was analysed using inferential statistics. In the findings, some of the constructs of salary advance were found to have significant effect on labour turnover. Similarly, some of the dimensions of staff professional development were found to be significant. All the items used to assess timely pay had a significant effect. Pearson's correlation analysis showed that in the Development Cluster there existed a positive and significant correlation between staff professional development on labour turnover at 99% confidence level (r=0.658, P<0.01). The study also established that timely pay was positively and significantly correlated with staff turnover at 99% confidence level (r=0.501, P<0.01). Lastly, a weak positive significant correlation was realized between salary advance and staff turnover at 99% confidence level (r=0.243, P<0.01). Staff professional development with a regression coefficient of 0.56 and timely pay with regression coefficient of 0.244 both had a positive significant effect on labor turnover in the development cluster of Lira Diocese. However, salary advance with regression coefficient of 0.083 had insignificant effect on labor turnover in the development cluster of Lira Diocese. The study concluded that staff development and timely payment of staff salaries are very critical variables in the retention of the staff of Lira Diocesan Development Cluster. The study also concluded that there should be provision of appropriate plan for giving salary advances to staff as it helps to motivate them to continue working in the organisation. The study then, recommended that Lira Diocesan development cluster should come up with a plan for the development of the staff, and a policy to help in processing staff pay in time and continue to give salary advance in addition. Finally, other studies are recommended on the effect of staff retention strategies on labour turnover using both quantitative and qualitative approaches. Keywords: Staff Retention, Strategies, Labour Turn Over, Lira Diocesan Development Cluster
Internal Auditing and Financial Accountability in Local Governments. A Case Study of Lira District Local Government
(Lira University, 2024) Ogom, Emmanuel Belmose; Opio, Bonny Charles
ABSTRACT The study aimed at investigating the effect of internal audit on financial accountability in Lira District local government. The specific objectives of the study were: To establish the effect of compliance audit on Financial Accountability in Lira District Local government, to assess the impact of Operational audit on Financial Accountability in Lira District local government and to establish the effect of financial audit on Financial Accountability in Lira District local government. The study was guided by policemen theory which asserts that the auditor is responsible for searching, discovering and preventing any fraudulent activity and the credibility theory that suggests that adding credibility to financial statements being an integral part of auditing, making it a fundamental service auditors provide to clients, The study employed a cross sectional design using a mixed method with a population 80 participants and a sample size of 65 participants. Quantitative and quantitative data were obtained by use of questionnaire and interview guide respectively. Quantitative data was analyzed using SPSS in terms of Mean and standard deviation and qualitative data was thematically analyzed. The key findings from the study in relation to the objectives showed that internal auditing really plays an important role in financial accountability with an adjusted R of 0.239 representing the gap between Operational auditing and financial accountability, an adjusted R2 of 0.047 which means that about 4.7 % of the variation in financial Accountability can be explained by compliance auditing and an adjusted of 0.323 which means that about 32.3% of the variation in financial Accountability can be explained by financial Auditing. Internal Auditing plays a very important role on ensuring sufficient financial accountability and provision of services to the population in a proper and accountable manner and based on the study recommendations are made for auditing to be done on interim basis. Keywords: Internal Auditing, Financial Accountability, Local Governments
Credit Risk Management and Financial Performance of Listed Commercial Banks in Lira City
(Lira University, 2024) Odongo, Bonny; Etengu, Robert Oguti
ABSTRACT This study examined the effect of credit risk management on the financial performance of listed commercial banks in Lira City. The objectives of the study were: (1) To examine the effect of non- performing loans on the financial performance of listed commercial banks in Lira City; (2) To examine the effect of loan loss provision on the financial performance of listed commercial banks in Lira City; and (3) To examine the effect of capital adequacy ratio on the financial performance of listed commercial Banks in Lira City. The study employed ex-post facto research design using a combination of cross-sectional and time series data as design and applied the quantitative approach. The study population comprised a total of 5 listed commercial banks (Bank of Baroda, Development Finance Company of Uganda, Equity Bank Limited Uganda, Kenya Commercial Bank Uganda, and Stanbic Bank Uganda Limited) for a period of 13 financial years (2010-2022) with 65 firm-year observations. Secondary data were collected analyzed using software (STATA 14). Results were presented inform of descriptive statistics, correlation analysis and regression analysis. The findings revealed that NPL had a negative significant effect on ROE. Hence, hypothesis (1) was not rejected, Hypothesis (2) was not disproven. The findings obtained from the analysis of listed commercial banks in Lira City was that, there was no significant influence of LLP on the financial performance of these banks, as measured by both ROA and ROE. For the hypothesis (3), a significant negative effect of CAR on ROA was revealed, CAR on ROA with coefficient of -0.35083 suggested that an increase in the CAR is associated with a significant decrease in ROA. The study recommends first, banks should focus on improving NPL management to mitigate the adverse impact on financial performance. Second, banks should regularly review LLP practices to accurately reflect potential risks and maintain financial resilience. Third, banks should carefully balance their capital adequacy to ensure financial stability while optimizing ROA. Fourth, banks should diversify revenue streams, implement stress testing and risk management, and continuously monitor and adapt strategies that are essential for them to be able to thrive in the dynamic banking industry. Keywords: Credit, Risk Management, Financial Performance, Commercial Banks, Lira City
Supply Chain Management Practices and Growth of Small and Medium-Sized Enterprises in Uganda : A Case of Selected Manufacturing Enterprises in Lira City
(Lira University, 2024) Eseru, David; Opio, Bonny Charles
ABSTRACT The study was conducted to examine the effect of supply chain management on the performance of SMMES in Lira City. Specifically, the study determined the effect of supplier relationship management on growth of SMEs in Lira City, examined the effect of customer relationship management of the growth of SMMEs in Lira City, and examined the effect of information sharing on the growth of SMMEs in Lira City. The study used cross-sectional design to collect and analyse both quantitative and qualitative data from owner and managers of SMMEs in Lira City; the sample size of the study population was 103 and was sampled using Simple random sampling and purposive sampling techniques. Questionnaires and interview methods were used to collect data while mean and standard deviation were used to measure the performance of the construct in Lira City. Correlation coefficient was used to test the strength and the direction of the relationship between supply chain management practices and growth of SMMEs and the result revealed that supply chain management practices is positively correlated to SMMES growth. Also, the findings of the study revealed a positive significant effect of supplier relationship management on the growth of manufacturing SMEs in Lira City (Coef. 0.725, p < 0.01). Secondly, the results on the effect of the customer relationship management on the growth of small and medium-sized manufacturing enterprises in Lira City further revealed a positive significant effect (Coef. 0.427, p <0.01). Thirdly, the effect of the information sharing on the growth of manufacturing SMEs in Lira City was also found to be positive and significant effect (Coef. 0.849, p < 0.01). Finally, the results of multiple linear regressions yielded an adjusted R Square value of 0.510, which meant that supply chain management practices contribute about 51% to the growth of small and medium- sized manufacturing enterprises in Lira City. From the outcome of the study, the researcher concluded that forming partnership with suppliers, managing the relation with the customers and sharing relevant information with the suppliers and customer is very crucial for the growth of manufacturing SMEs. Based on the above findings, the study recommends that owners and managers of SMMES should put more emphasis on formal agreement with suppliers. Proprietors and managers of SMEs should properly manage the relationship with customers and suppliers and lastly, all the relevant information should be shared with the customers and suppliers to enhance steady flow of business activities. Keywords: Supply Chain, Management, Practices, Growth, Small and Medium-Sized Enterprises, Manufacturing Enterprises
MTN Mobile Money Services and Customer Satisfaction in Lira City
(Lira University, 2024) Emuna, Benedict; Akello, Judith Abal
ABSTRACT The purpose of this study was to examine the effect of MTN Mobile Money Services on customer satisfaction in Lira City. It focused on MTN mobile money services as a case study. The objectives of the study were to investigate the effect of Mobile Money Service quality on customer satisfaction in Lira City; to investigate the effect of Mobile Money Service charges on customer satisfaction in Lira City and to examine the contributing factors for customer satisfaction with Mobile money services in Lira City. The study is believed to be of help in informing the regulatory body of mobile money services on the best ways of improving the policy regarding the operation of mobile money services in Uganda. The cross-sectional design was used and quantitative and qualitative approaches were adopted. The study sample of 286 respondents which generated a response rate for quantitative and qualitative data was 90.6% and 80%, respectively. Data was collected using a Five-Likert scale questionnaire and interview guide and later analyzed using SPPS computer software. The study findings revealed that MTN mobile money quality significantly affects customers' satisfaction in Lira City; that MTN mobile money charges have a significant negative effect on customers' satisfaction; and that location coverage for MTN mobile services and ease of operation for MTN mobile services does not satisfy customers; but having many MTN mobile agents, availability of MTN mobile shops, and MTN network coverage are the contributing factors for MTN customers' satisfaction in Lira City. The study concludes that MTN mobile service quality positively and affects customers' satisfaction very strongly in Lira City; that higher MTN mobile money charges negatively affect customers' satisfaction in Lira City; and that location coverage and ease of operation for MTN mobile services do not satisfy customers; but having many MTN mobile agents, availability of MTN mobile shops, and MTN network coverage are the contributing factors for MTN customers' satisfaction in Lira City. The study recommends that MTN should improve on all the elements of responsiveness and reliability; that MTN should be mindful of the affordability of service rates that would encourage its customers to continue using mobile money services; and that MTN should endeavour to improve its location coverage, especially for lowly landscapes and also ease their operation to boost customers' satisfactory. Further studies can be made on "factors that are limiting the absorption of the cashless transaction using MTN mobile services"; and "the demographic conditions that present opportunities for MTN growth in a cashless economy" Keywords: Mobile Money Services, Customer Satisfaction, Lira City