Browsing Faculty of Management Sciences by Author "Kuka, Phinehas"
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Customer Relationship Management and Customer Loyalty in Selected Star-Rated Hotels in Lira City
Abila, Ambrose Duca; Kuka, Phinehas (Lira University, 2022)Background: The study examined the effect of customer relationship management on customer loyalty in star-rated hotels in Lira City. The objectives of the study included to assess the effect of complaint handling, service ... -
Entrepreneurial Competencies and Growth of Small and Medium Enterprises in Amolatar District: A Case of Private Education Institutions
Ongom, Maximilian Kolbe; Kuka, Phinehas (Lira University, 2023)Background: The study was carried out to investigate the effect of entrepreneurial competencies on growth of small and medium enterprises in Amolatar District. The objectives of the study were to establish the effect of ...